# Conversational Components | Developer Documentation

<div id="bkmrk-conversational-compo">## Conversational Components

<div><span>Updated: Mar 27, 2026</span></div><div>Conversational components are in-chat features that you can enable on business phone numbers. They make it easier for WhatsApp users to interact with your business. You can configure easy-to-use commands and provide pre-written ice breakers that users can tap.</div><div id="bkmrk-limitations"><div id="bkmrk-limitations-1"><div>### Limitations

</div></div></div><div>If a WhatsApp user taps a [universal link<span>?</span>](https://l.facebook.com/l.php?u=https%3A%2F%2Ffaq.whatsapp.com%2F425247423114725&h=AT6ZSnuSw3rONH-XCLfwSZuoVGjJ7btPa3ONzIIfn7vNKq59fhoW7liPEe_1WijkvxzhTRqdVqITeZkYi-HBy50v30M76CLbxGAsfpmgMyQhcNPr9Aa9mUp92geYdgKagd_FiaN7x2uN9mvbo_CCwg) (that is, **wa.me** link) configured with pre-filled text, the user interfaces for **ice breakers** are automatically dismissed.</div><div id="bkmrk-configure-using-what"><div id="bkmrk-configure-using-what-1"><div>### Configure using WhatsApp Manager (WAM)

</div></div></div><div>You can configure all of these features in WhatsApp Manager on the specific numbers you choose:</div>
<span>Navigate to the [My Apps dashboard in the Meta for Developers site.](https://developers.facebook.com/apps/)</span><span>Select your app, then on the left panel select **Configuration** under **WhatsApp**.</span><span>Under **Phone Numbers** select **Manage Phone Numbers**.</span><span>On the far right of the phone number you want to configure, select the **Gear Icon** under **Settings**.</span><span>Select **Automations**.</span><span>Access and configure Conversational Components.</span><div>Solution Partners can configure these features for their customers as well if they have access to their customer's WhatsApp Business Account in WhatsApp Manager.</div><div id="bkmrk-testing"><div id="bkmrk-testing-1"><div>### Testing

</div></div></div><div>To test conversational components once they have been configured, open the WhatsApp client and open a chat with your business phone number.</div><div>For ice breakers, if you already have a chat thread going with the business phone number, you must first delete the chat thread:</div>
<span>Open the thread in the WhatsApp client.</span><span>Tap the business phone number's profile.</span><span>Tap **Clear Chat** &gt; **Clear All Messages**.</span><span>**Delete Chat**.</span><span>Start a new chat thread with this business.</span><div>You can then send a message to the business phone number to test your ice breakers.</div></div>