# Become a Tech Provider | Developer Documentation

<div id="bkmrk-become-a-tech-provid">## Become a Tech Provider

<div><span>Updated: Nov 20, 2025</span></div><div>This document describes the steps you must take to become a [Tech Provider](/books/meta-whatsapp/page/solution-providers-developer-documentation).</div><div>As a Tech Provider, you can independently provide all WhatsApp messaging services to business customers who you have onboarded, or you can work with a [Solution Partner](/books/meta-whatsapp/page/solution-providers-developer-documentation) to jointly offer these services. If you are partnering with a Solution Partner, ask them for their app ID, which you will need to complete these steps.</div><div id="bkmrk-before-you-start"><div id="bkmrk-before-you-start-1"><div>### Before you start

</div></div></div><div>You need the following:</div><span>A [Meta app](https://developers.facebook.com/docs/development/create-an-app) with the WhatsApp use case and a connected [business portfolio<span>⁠</span>](https://www.facebook.com/business/help/486932075688253)</span><div>During the app creation process you can create a business portfolio.</div><div>If you prefer to onboard with a Solution Partner, you will need to provide your partner’s app ID.</div><div id="bkmrk-go-to-the-app-dashbo"><div id="bkmrk-go-to-the-app-dashbo-1"><div>### Go to the app dashboard

</div></div></div><div>In the [Meta App Dashboard](/apps) go to **Use cases &gt; Customize** (pencil icon) and click the **Customize** button for the WhatsApp use case, then select **Tech Provider onboarding** from the left-side menu.</div><div>On this page of the dashboard, you will find links to the [WhatsApp Embedded Signup developer documentation](/books/meta-whatsapp/page/embedded-signup-developer-documentation), [Developer Support](/support/), and [Success Stories](/success-stories/) as well as steps to complete the Tech Provider onboarding process.</div><div id="bkmrk-step-1%3A-verify-your-"><div id="bkmrk-step-1%3A-verify-your--1"><div>### Step 1: Verify your business

</div></div></div><div>To become a tech provider you need to [verify your business with Meta<span>⁠</span>](https://www.facebook.com/business/help/2058515294227817). If you already have a verified business, and linked it to your app during the app creation process, this step will be marked as completed and you can [start the app review process](/books/meta-whatsapp/page/app-review-developer-documentation).</div><div>Click **Start verification** to verify your business. You’ll need the following information:</div><span>Verify business details – Provide your business name, address, phone number, email and website for verification.</span><span>Confirm your connection – Select a way for us to get in touch to confirm your connection to the business.</span><span>Upload documents – You might need to upload accepted documents to confirm these details if your business is not found.</span><div>Your business must be verified before you can start the app review process.</div><div id="bkmrk-step-2%3A-app-review"><div id="bkmrk-step-2%3A-app-review-1"><div>### Step 2: App Review

</div></div></div><div>Once you have completed business verification, you can submit your app for App Review. You’ll need to complete the following tasks:</div><span>Review your app settings</span><span>Create and submit videos of your app</span><span>Submit documentation for App Review</span><div id="bkmrk-review-your-app-sett"><div id="bkmrk-review-your-app-sett-1"><div>#### Review your app settings

</div></div></div><div>Your app will need [basic settings](https://developers.facebook.com/docs/development/create-an-app/app-dashboard/basic-settings) such as an app icon, privacy policy, and app category.</div><div id="bkmrk-videos"><div id="bkmrk-videos-1"><div>#### Videos

</div></div></div><div>To pass App Review, you need to submit video evidence of your capabilities to send messages and manage templates.</div><span>The first video must show a message created and sent from your app and received in the WhatsApp client (mobile app or web app).</span><span>The second video must show your app being used to create a message template.</span><div>If you are partnering with a Solution Partner, you can use your current integration with them to demostrate these actions.</div><div id="bkmrk-submit-documentation"><div id="bkmrk-submit-documentation-1"><div>#### Submit documentation for App Review

</div></div></div><div>Get approval to access advanced permissions and features so that your can manage your clients’ accounts and information.</div><div>App Review is the process that will grant you advanced access to the following permissions which are required to become a Tech Provider.</div><span>Advanced access to `whatsapp_business_messaging` will allow you to send messages for customers.</span><span>Advanced access to `whatsapp_business_management` allows you to onboard customers and manage their assets.</span><div>Click the **Begin App Review** button to start your submission.</div><div>[Learn more about App Review](https://developers.facebook.com/docs/resp-plat-initiatives/individual-processes/app-review).</div><div id="bkmrk-onboard-with-an-exis"><div id="bkmrk-onboard-with-an-exis-1"><div>### Onboard with an existing Solution Partner

</div></div></div><div>If you prefer to onboard with a Solution Partner, click the **Onboard with a Solution Partner** button at the bottom of the page.</div><div>After clicking the **Onboard with a Solution Partner** button, the Tech Provider onboarding page will refresh to this flow. The flow is identical to the Tech Provider flow with the additional App Review step to **Create a partner solution** by entering your partner’s app ID to create a partner solution.</div><div>To onboard without a partner, you can do so by clicking the **Onboard without a partner** button at the bottom of the page.</div><div id="bkmrk-support"><div id="bkmrk-support-1"><div>### Support

</div></div></div><div>Confirmed Tech Providers have access to all support channels. See [Support](/books/meta-whatsapp/page/faqs-developer-documentation).</div><div id="bkmrk-next-steps"><div id="bkmrk-next-steps-1"><div>### Next steps

</div></div></div><span>Onboarding business customers - Onboarding business customers via [Embedded Signup](/books/meta-whatsapp/page/embedded-signup-developer-documentation).</span><span>Webhooks - Before your app users can use your app to send and receive messages or manage templates, you must set up [Webhooks](/books/meta-whatsapp/page/managing-webhooks-developer-documentation).</span><span>Billing - Your onboarded business customers must [add a credit card to your WhatsApp Business Platform Account<span>⁠</span>](https://www.facebook.com/business/help/488291839463771).</span></div>